Privacy Policy

Who Are We?

The address of this website is https://myformuler.com.

This privacy policy explains how MYFORMULER (“we” or “myformuler.com”) handles personal information from individuals using our service, including website visitors and users, and each user’s personal space.

If you do not accept this privacy policy, please stop using the Website or other services provided by our website.

Information Collected from Individuals

We collect information that you voluntarily provide through the Website interface (e.g., by filling out a form) or otherwise (e.g., by email or post). This information may include:

• First and last name
• Email address
• Phone number
• Physical address
• Country, province, or state of residence
• Your orders placed
• Any necessary information for our services

MYFORMULER may also collect personal information from other sources, such as partners and subcontractors. We are not responsible for their data handling practices.

Payment Information

Your online transactions are secured according to our service provider’s transmission standards to ensure secure processing.

Information Collected Automatically

We collect information automatically using tools like Google Analytics. This includes:

• The IP address used to access the Website
• The configuration of your browser and operating system
• The configuration of your mobile device (if applicable)
• Geographic location and location data
• The pages visited and products viewed
• The path taken on the Website
• Keywords used during a search
• The date and time of your visit

We do not transmit personal information to services like Google Analytics.

Information Related to Cookies

We use cookies to enhance Website performance and your experience. Cookies are small files saved on your hard drive by the server or third-party servers (e.g., advertising servers) that help personalize your experience. Some cookies are automatically deleted when you close your browser, while others are kept indefinitely.

You can control cookie recording from your browser options. Some Website features may be unavailable if cookies are disabled. Cookies do not identify you unless you have previously provided personal information.

Retention of Personal Information

We retain personal information as long as necessary for business, customer service, legal, or other purposes. The retention period depends on the product, service, and information type. After this period, information will be destroyed, erased, or depersonalized. We do not commit to retaining information for a specific period unless required by law.

We may use external service providers who may store personal information outside of Quebec.

You may withdraw your consent to the collection, use, or disclosure of personal information at any time with reasonable notice, but this may limit the Website’s and our team’s ability to provide certain products or services.